E18

Drain Fault

Description

The machine cannot drain the water within the expected time, usually due to a clogged pump filter or a blocked or kinked drain hose.

Appliance Error Codes Details

Error Code
E18
Error Name
Drain Fault
Appliance Type
washing_machine
Brand
Siemens
Severity
high

Possible Causes

  • Water supply issues
  • Drain blockage or pump failure
  • Control board malfunction
  • Sensor failure
  • Mechanical component wear

Step-by-Step Solution

  1. 1. Check power supply and reset if needed
  2. 2. Inspect water supply and drainage
  3. 3. Clean filters and check for blockages
  4. 4. Verify proper loading and detergent usage
  5. 5. Test cycle settings and controls

Additional Troubleshooting

1. Turn off the machine and unplug it. 2. Clean the drain pump filter at the front bottom of the machine. 3. Check the drain hose for kinks or blockages and clear the household drain. 4. If the error returns, have the drain pump tested by a service technician.

When to Call Service

  • Call service for electrical or control board issues
  • Professional diagnosis needed for mechanical failures
  • Water level or pressure sensor replacements require expertise

Prevention Tips

  • Clean water inlet filters monthly
  • Use appropriate detergent amounts
  • Check hoses annually for wear
  • Balance loads properly
  • Schedule annual maintenance

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Fact-checking completed

Verified by: Pavel Volkov
Created:
Information verified against official sources

Official Sources

Official Manufacturer Service Manuals

Service manuals and technical documentation from appliance manufacturers

Original equipment manufacturers official documentation

Industry Standards Organizations

International standards for electrical appliances and error codes

International Electrotechnical Commission standards