E19

NFC Communication Error

Description

The machine cannot establish NFC communication between the control board and a connected smartphone, affecting smart diagnostic and connectivity features.

Appliance Error Codes Details

Error Code
E19
Error Name
NFC Communication Error
Appliance Type
washing_machine
Brand
Hoover
Severity
low

Possible Causes

  • Water supply issues
  • Drain blockage or pump failure
  • Control board malfunction
  • Sensor failure
  • Mechanical component wear

Step-by-Step Solution

  1. 1. Check power supply and reset if needed
  2. 2. Inspect water supply and drainage
  3. 3. Clean filters and check for blockages
  4. 4. Verify proper loading and detergent usage
  5. 5. Test cycle settings and controls

Additional Troubleshooting

1. Make sure NFC is enabled on your smartphone
2. Hold the phone against the NFC logo on the control panel again
3. Restart the machine
4. Contact service if the fault persists

When to Call Service

  • Call service for electrical or control board issues
  • Professional diagnosis needed for mechanical failures
  • Water level or pressure sensor replacements require expertise

Prevention Tips

  • Clean water inlet filters monthly
  • Use appropriate detergent amounts
  • Check hoses annually for wear
  • Balance loads properly
  • Schedule annual maintenance

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Fact-checking completed

Verified by: Pavel Volkov
Created:
Last updated:
Information verified against official sources

Official Sources

Official Manufacturer Service Manuals

Service manuals and technical documentation from appliance manufacturers

Original equipment manufacturers official documentation

Industry Standards Organizations

International standards for electrical appliances and error codes

International Electrotechnical Commission standards