E23

Drain Pump Triac Fault

Description

The control board reports a fault in the triac that powers the drain pump.

Appliance Error Codes Details

Error Code
E23
Error Name
Drain Pump Triac Fault
Appliance Type
washing_machine
Brand
Zanussi
Severity
high

Possible Causes

  • Water supply issues
  • Drain blockage or pump failure
  • Control board malfunction
  • Sensor failure
  • Mechanical component wear

Step-by-Step Solution

  1. 1. Check power supply and reset if needed
  2. 2. Inspect water supply and drainage
  3. 3. Clean filters and check for blockages
  4. 4. Verify proper loading and detergent usage
  5. 5. Test cycle settings and controls

Additional Troubleshooting

1. Unplug the machine for several minutes to reset it. 2. Clean the drain filter to rule out a mechanical blockage. 3. This fault is on the control board and needs professional repair. 4. Contact a service centre to inspect the pump control circuit.

When to Call Service

  • Call service for electrical or control board issues
  • Professional diagnosis needed for mechanical failures
  • Water level or pressure sensor replacements require expertise

Prevention Tips

  • Clean water inlet filters monthly
  • Use appropriate detergent amounts
  • Check hoses annually for wear
  • Balance loads properly
  • Schedule annual maintenance

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Fact-checking completed

Verified by: Pavel Volkov
Created:
Information verified against official sources

Official Sources

Official Manufacturer Service Manuals

Service manuals and technical documentation from appliance manufacturers

Original equipment manufacturers official documentation

Industry Standards Organizations

International standards for electrical appliances and error codes

International Electrotechnical Commission standards